Welcome to Carpet Cart. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General

Carpet Cart is a France-based online store offering a range of carpets, rugs, and related products to customers in France and surrounding European countries. We reserve the right to update, modify, or discontinue any part of our website, products, services, or these Terms & Conditions at any time.

2. Products

We make every effort to display accurate product descriptions, images, colors, sizes, and other details. However, actual product colors may vary slightly depending on your device, screen settings, lighting, or other factors.

Product availability may change without prior notice. We reserve the right to modify, update, or discontinue products when necessary.

3. Pricing

All product prices displayed on our website are subject to change without prior notice. We make reasonable efforts to ensure that pricing information is accurate; however, errors may occasionally occur.

In the event of an incorrect price, we reserve the right to correct the error and cancel or adjust an affected order where permitted by applicable law. Any applicable shipping charges, taxes, or additional costs will be shown or communicated during the checkout process where applicable.

4. Orders

By placing an order, you agree that the information you provide is accurate and complete. After receiving your order, we may send you an order confirmation; however, this does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or incorrect order information.

5. Payments

We provide secure payment options for eligible purchases. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through applicable payment service providers. Carpet Cart is not responsible for delays or failures caused by banks, payment providers, or other third-party payment services.

6. Shipping & Delivery

Carpet Cart aims to provide fast and reliable shipping to customers in France and surrounding European countries. Delivery times may vary depending on the delivery location, product availability, shipping service, and other circumstances.

Any estimated delivery time is provided for guidance and is not guaranteed unless otherwise stated. Delays caused by circumstances outside our reasonable control may occur.

7. Returns & Refunds

Our return and refund policies may vary depending on the product and applicable consumer protection laws. To request a return, refund, or exchange, customers should follow the instructions provided in our Return & Refund Policy or contact our customer support team.

Products may need to meet certain conditions to qualify for a return or refund. Your statutory rights under applicable law remain unaffected.

8. Customer Responsibilities

You agree to provide accurate and complete information when placing an order or using our website. You are responsible for maintaining the confidentiality of your account information, where applicable.

You must not use our website for fraudulent, unlawful, or unauthorized purposes or interfere with the proper operation and security of our website.

9. Intellectual Property

All content available on the Carpet Cart website, including text, logos, graphics, images, product designs, website layouts, and other materials, is owned by or used with permission by Carpet Cart and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

10. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services, including payment and delivery providers. Carpet Cart is not responsible for the content, availability, policies, or practices of third-party websites or services.

11. Limitation of Liability

To the extent permitted by applicable law, Carpet Cart shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable consumer protection laws.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Any changes will become effective when posted on our website, unless otherwise required by applicable law. We encourage customers to review this page regularly.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws, subject to any mandatory consumer protection rights that may apply based on your country of residence.

15. Contact Us

If you have any questions regarding these Terms & Conditions, an order, payment, delivery, return, or any other matter, please contact Carpet Cart through the contact details provided on our website.

By using the Carpet Cart website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.