At Carpet Cart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Order details and purchase history
• Information you provide when contacting our customer support
• Technical information such as IP address, browser type, device information, and website usage data

2. How We Use Your Information

We may use your personal information to:

• Process and deliver your orders
• Manage payments and transactions
• Communicate with you regarding your order
• Provide customer support
• Improve our products, services, and website experience
• Send promotional offers or marketing communications where permitted
• Prevent fraudulent or unauthorized transactions
• Comply with legal and regulatory requirements

3. Payment Security

We take the security of your payment information seriously. Payments are processed through secure payment service providers. Carpet Cart does not intentionally store sensitive payment card details unless required and handled through secure and authorized systems.

4. Sharing Your Information

We may share necessary information with trusted third-party service providers who help us operate our business. These may include payment providers, shipping and delivery partners, website service providers, and other business partners.

Your information will only be shared when necessary to provide our services, process your orders, comply with legal obligations, or protect the rights and security of Carpet Cart and its customers.

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, remember your preferences, and support certain website functions.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

6. Marketing Communications

With your permission or where otherwise allowed by applicable law, we may send you information about our products, special offers, promotions, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails or by contacting us directly.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing data online can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain types of data processing.

To exercise your privacy rights or ask questions about how your information is handled, please contact us using the contact details available on our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. Carpet Cart is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

Carpet Cart may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact Carpet Cart through the contact information provided on our website.

Carpet Cart is committed to providing a safe, secure, and transparent shopping experience for our customers across France and surrounding European countries.